The ticket system for MSPs
Simple. Clear. Made for system houses.
With JayTicket, system houses and managed service providers get more than a classic ticket system. Helpdesk, customers, assets, passwords, time tracking and billing come together in one central platform.
JayTicket was built from the ground up for multi-tenant operation. Every customer gets their own protected area, while your technicians manage all tickets, devices and information centrally.
Thanks to the Riverbird RMM integration, device alerts can automatically create tickets linked to the right customer and asset – fewer manual steps and a seamless workflow from monitoring to resolution.
JayTicket runs as SaaS in a German data centre, is GDPR-compliant and modular. Updates, new features and all modules are included.
At a glance
Helpdesk & mail-to-ticket
All requests in one interface – emails become tickets automatically.
RMM integration
Device alerts from Riverbird RMM become tickets with customer and asset.
Time tracking & billing
Not a minute gets lost, with export for accounting.
Asset & password manager
Devices and credentials per customer, encrypted and logged.
Tenant isolation
Every customer gets their own strictly separated area.
SaaS from Germany
German data centre, GDPR-compliant, all modules included.
Interested?
Would you like to sell JayTicket through your system house? We look forward to hearing from you – call us or drop us a line.